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Enter "Order Status" in the subject line, and include your name and order number in the message body. We will return all e-mail order status requests within 24 hours, Monday-Friday. Order status requests can only be made via e-mail.

Prescription safety glasses orders take approximately 15 business days or less (time could be longer with lens coatings and options) to complete We will have no order status information until that date is reached.

Faxes can be sent to 1-888-757-4200 anytime.

Customer Service

The best and fastest way to contact us is via e-mail at: sales@medicalsafetyglasses.com.

We try to answer e-mail messages within a matter of hours. You can contact us via telephone, but due to our large inbound call volume, we may not be able to answer your call immediately. Please call us at 1-800-814-8784 or 570-727-7778, Monday – Friday, 9am - 5pm EST when you have product questions or would like general company information.